A business model canvas titled 'Battle Board' is taped to a white wall with yellow tape. The canvas is covered with orange sticky notes containing handwritten text. The wall card at the top says 'Forty Two.” Outside the window, blurred buildings are visible under a blue sky with white clouds.

— PRIVACY POLICY —

1. Introduction

Rajendra Janjal respects your privacy and is committed to protecting personal data processed through our WhatsApp API services.

This Privacy Policy explains how we collect, use, store, and safeguard data.

2. Information We Collect

We may collect:

A. Business Information

Company name
GST details
Business registration documents

B. User Data

Phone numbers
Names
Opt-in records
Message content

C. Device Information

IP address
Browser type
Login timestamps

D. Cookies

Session cookies
Analytics cookies

E. Message Data

Template messages
Delivery reports
Read receipts
Metadata logs

3. Purpose of Data Collection

We collect data to:

Provide WhatsApp API access
Process message routing
Ensure regulatory compliance
Maintain audit logs
Prevent fraud

4. Consent for WhatsApp & RCS Data Processing

Clients must obtain explicit user consent before sending messages.

By using our Services, you confirm lawful consent collection in compliance with Meta policies and Indian regulations.

5. Legal Basis for Processing

Data processing is based on:

Contractual necessity
Legal compliance
Legitimate business interests
User consent

6. How We Use Collected Data

We use data to:

Facilitate message transmission
Improve system performance
Prevent misuse
Provide customer support

We do not sell personal data.

7. Data Retention & Deletion

Logs retained as per regulatory requirements.
Clients may request deletion.
Deleted accounts may have residual backup storage for limited periods.

8. Data Sharing with Third Parties

We may share data with:

Meta Platforms, Inc. (WhatsApp Business Platform)
Google Cloud or hosting providers
Indian telecom operators
Legal authorities when required

We ensure contractual safeguards.

9. Security Measures & Encryption

We implement:

SSL encryption
Access control systems
Server-level firewalls
Role-based authentication
Secure API connections

WhatsApp messages are end-to-end encrypted as per Meta standards.

10. Cookies & Tracking Technologies

We use cookies for:

Login authentication
Analytics
Session management

Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-based)

Primary servers are hosted in India or compliant data centers.

Cross-border transfers (if any) comply with applicable law.

12. User Rights

Users may:

Request access to their data
Request correction
Request deletion
Withdraw consent

Requests may be submitted via email.

13. Policy for Children

Services are not intended for individuals under 18.

We do not knowingly collect children’s data.

14. Updates to Privacy Policy

We may revise this Privacy Policy periodically. Updates will be published on our website.

15. Governing Law (India)

This Policy is governed by Indian law.

Disputes shall fall under jurisdiction of courts in Sangali, Maharashtra.

16. Contact Information

Rajendra Janjal
Vishrambagh, B-1, Anantshri Apartment
CSV8939, 100 Feet Road
Sangali, Maharashtra – 416416
Email: pournimamali25@gmail.com
Contact: 7875061361